What happens when patient reviews start hitting a little too close to home? This week's episode of St. Denis Medical dives into the tricky terrain of public perception, personal growth, and the absolute pressure of online feedback, all wrapped in the show's signature mix of humor and heart. Here's a recap and review.
The episode starts with Ron giving a patient some blunt, no-nonsense advice about weight loss. Unfortunately, that patient doesn't take it well, resulting in a scathing online review targeting Ron and the hospital. Joyce, ever the manager, encourages Ron to apologize, hoping for a smooth resolution. Instead, Ron doubles down on his candor...until the patient suddenly goes into cardiac arrest. The close call shakes something loose in Ron. In a rare moment of self-reflection, he apologizes sincerely and becomes the patient's unexpected hero.
Meanwhile, Alex is reeling from a review that describes her as "snippy." Her attempt to pass the blame to another nurse named Alex (who works in geriatric care on another floor) doesn't exactly hold up, especially when her irritation starts flaring up in real time. Her tension spills over into interactions with Serena, who, to make matters worse, had been dubbed "the Beyonce of nurses" by the same reviewer. That comparison doesn't sit well with Alex. However, in a surprisingly sweet resolution, she and Ron agree to work on adjusting their tone and demeanor, not just with patients but with their colleagues.
In a quieter but equally poignant subplot, Bruce reflects on his experience with high school bullying. He tracks down a former classmate who used to torment him about his weight, hoping, perhaps, for closure or a chance to prove something. But when he finds the guy, Bruce is caught off guard to learn that life hasn't exactly been kind to his old bully. Their unexpected conversation leaves Bruce with more empathy than bitterness, a rare moment of grace in his usually chaotic day.
"People Just Say Stuff Online" is a classic St. Denis, filled with thoughtful, sharp insights and unexpectedly emotional moments. From Ron's beautiful evolution with his patient to Bruce's heartfelt conversation, and Alex's struggle with a comment section identity crisis, this episode reminds us that every review tells a story, and sometimes, the response truly matters. Overall, I’d rate this episode a fantastic 9 out of 10!
What did you think of this week's episode of St. Denis Medical? Like it? Hate it? Leave a comment.
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You can catch St. Denis Medical Tuesdays at 8/7c on NBC and streaming the next day on Peacock.
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